Terms and Conditions
HKA Training Academy Terms and Conditions (hereinafter, the “Terms and Conditions”)
1. Parties and scope
HKA Global (Pty) Limited (hereinafter referred to as “HKA”) is a professional consultancy providing services for the individual, organisation, or public body (hereinafter referred to as “You”) (together, the “Parties”).
2. All of the courses are provided in English
All delegates must have a competent level of English and possess a reasonable competence in English language reading, writing, and speaking skills.
3. How to make a booking
Course bookings can be made online at www.hka.com. You are also responsible for ensuring the accuracy of your delegates’ personal details.
You must make full payment at the time of booking. HKA does not accept deposit or partial payments or instalment payments. Once your booking has been accepted You will receive an invoice within twenty-four (24) hours from the time of registration. Once You have received this invoice it is your responsibility to review it and inform HKA of any changes to your personal details and contact information.
4. Data Protection
HKA needs to store and process your personal data to provide You access to its services. By agreeing to these Terms and Conditions You consent to HKA storing your personal data for this purpose.
HKA is committed to protecting and respecting your privacy and will only use your personal details and contact information in accordance with the relevant data protection laws and these Terms and Conditions. From time to time, HKA may contact you about its services. You may withdraw your consent at any by emailing satraining@hka.com. For more information on HKA’s privacy practices, and how HKA is committed to protecting and respecting your privacy, please review HKA’s Privacy Policy.
5. Price of courses
All prices that are advertised on HKA’s website are correct at the time of booking. Please check HKA’s website for up-to-date prices and special offers before You book.
Once You have paid for a course You will be sent email confirmation within twenty-four (24) hours of payment. If You do not receive an email, kindly contact satraining@hka.com.
HKA reserves the right to change any of its prices at any time.
6. Procedure for changing or cancelling a booking
The full course fee is payable if a delegate cancels within seven (7) days of the course. You are welcome to nominate a substitute delegate, subject to the course fee being paid and You providing HKA notice of your intention to do so up to twenty-four (24) hours prior to the course date.
7. Payment terms
One hundred percent (100%) of the course fee (or, if agreed by HKA, the official purchase order) must be received by HKA with the registration form to secure the registration. The attendance certificate will only be issued to You after attendance at the course and payment of the course fee has been received.
HKA reserves the right to refuse admittance to any course of any delegate whose course fee has not been paid in full.
8. Discounts
If You register three (3) or more delegates for the same course, You will be entitled to a ten percent (10%) discount of the course fee at HKA’s sole discretion.
If You register a delegate for the same course as was previously attended by him or her within the last three (3) years, You will be entitled to a fifty percent (50%) discount of the course fee at HKA’s sole discretion. This is subject to the delegate’s previous attendance certificate being attached to the registration form.
9. Postponement of the courses
Part of the benefit of HKA courses comes from the interaction between delegates. Should HKA determine at its sole discretion that the number of delegates for any course is insufficient for this purpose, HKA reserves the right to:
- postpone the course to a later date and time; and/or
- refund in part or full any payments received should the delegates not wish to attend the postponed course.
10. Non-variation / Relaxation
Any variation of these Terms and Conditions shall be of no force or effect unless expressly agreed in writing between the Parties and signed by a duly authorised representative of HKA. The failure of HKA to insist upon strict compliance with any of these Terms and Conditions shall not constitute a waiver of, or otherwise limit, any of HKA’s rights or remedies.
11. Disclaimer
HKA’s courses and the notes handed out thereat are intended for general training purposes only and do not constitute professional advice.
12. Limitation of liability
In no circumstances (other than in the case of fraud, illegal, or unlawful acts) shall the total liability of HKA arising from these Terms and Conditions, whether in contract or tort, exceed an amount equal to the course fee paid by You. Neither party shall be liable to the other party for incidental or consequential losses, nor for loss of profit, loss of revenue, loss of goodwill, or loss of opportunity.
13. Confidentiality
You shall not disclose to any third party any of the documents or information marked as confidential imparted in HKA’s courses except as may be required by law; provided however that HKA shall be entitled to describe the general nature of the courses under these Terms and Conditions for sales, marketing, and public relations purposes.
14. Intellectual Property
HKA shall have exclusive ownership of all materials imparted during the courses and in carrying out the services and shall retain exclusive ownership of any intellectual property contained and provided therein under these Terms and Conditions.
15. Severability
If any provision of these Terms and Conditions is held to be unenforceable by a court of competent jurisdiction, these Terms and Conditions shall be construed as if such provision did not exist, and the unenforceability of such provision(s) shall not render any other provision of these Terms and Conditions unenforceable.
16. Entire agreement
These Terms and Conditions together with any documents referred to or attached constitute the entire agreement between the Parties with respect to the subject matter hereof. All previous agreements or understandings with respect to the subject matter hereof, whether written or oral, are superseded and voided hereby.
17. Third party rights
These Terms and Conditions do not give rise to any third party rights to enforce any term contained herein.
18. Jurisdiction
The Parties agree that the High Court of the Republic of South Africa shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms and Conditions.
